The Board of the Central Bank of the Republic of Kosovo, at its meeting held on 28 April 2026, adopted the following decision:

· Decision approving the Regulation on the Complaint Handling Process by Financial Institutions.

The Board of the Central Bank was also informed of:

· Monthly Report of the Governor/Executive Board; and

· Summary Report from the meeting of the Audit Committee.

Decisions of the CBK Board on 25 February 2026 Decisions of the CBK Board of 28 May 2026