With the development of financial markets and the economic changes that occurred during recent years increased also the importance of financial education. In this context, the Central Bank of the Republic of Kosovo has compiled plan of financial education, which aims to increase the level of financial knowledge which will help the citizens in making more accurate decisions regarding financial services, savings and investment.

The CBK Financial Education aims to contribute to the financial welfare through better information and financial education of the public and by promoting and maintaining a stable financial system in the country.

Frequently asked questions

What is TPL Plus?

TPL Plus means reciprocal recognition between the two countries, therefore motor vehicles and motor vehicle users registered in Kosovo who possess the valid
TPL Plus insurance policy do not need border security in Macedonia, while for movement in Albania, valid local TPL policy is needed only.

What is Bonus – Malus and how it is applied?

Bonus-Malus System - is the system that is applied as a correction of the level of the motor liability insurance premium based on history of the insured damages.

To everyone insured in Kosovo, having a compulsory motor liability insurance contract (policy) with a term of at least one year, the premium level is set according to the bonus-malus system, namely according to the premium rates, depending on whether in the past period of the insurance (observation) there have been any declared damages or not.

Based on the Law No. 04/L-018 on Compulsory Motor Liability Insurance, the CBK has issued a regulation on the implementation of the Bonus-Malus system, which regulates the level of vehicle insurance premium, based on the history of claims of the insured. The importance of this system is that good and disciplined drivers and those who are cautious in traffic will benefit from the Bonus and at the same time drivers who cause accidents will be disadvantaged through Malus.

What damages are paid by the Kosovo Insurance Bureau?

The Kosovo Insurance Bureau covers damages caused by uninsured motor vehicle with foreign registration plates, uninsured motor vehicle with local registration plates, unidentified motor vehicle, in case of liquidation or insolvency of the insurer and the compensations based on border security.

Where to file a compensation claim?

The injured party has the right to file a compensation claim based on motor liability insurance directly to the liable insurer. Procedures for receiving, registering, handling, paying and controlling compensation claims resulting from compulsory motor liability insurance can be found on the following link https://bqk-kos.org/edu/wp-content/uploads/2024/12/ENG-Procedurat-e-Trajtimit-te-kerkesave-per-kompensimin-e-demeve-autopergjegjesia-1.pdf

Where can we find information on remittances?

These data can be found on the CBK's official website, namely in the Time Series category, on the links below:

Remittance inflows - by channels

https://bqk-kos.org/edu/wp-content/uploads/2024/12/31-Remittances-by-channel.xls

Remittance inflows - by countries

https://bqk-kos.org/edu/wp-content/uploads/2024/12/32-Remittances-by-country.xls

Where can I find information and data on Financial and Monetary Statistics?

Based on the Law on the Central Bank of the Republic of Kosovo (CBK), the CBK collects, compiles and publishes statistics to achieve its objectives and beyond. At the same time, CBK also provides information on statistical methodology. Statistics under the CBK's direct responsibility are the Monetary and Financial Statistics, and the External Sector Statistics. More detailed information and details can be found in the following links:

Statistics: https://bqk-kos.org/statistikat/statistikat-monetare-dhe-financiare/?lang=en, and

Time series: https://bqk-kos.org/statistikat/serite-kohore/?lang=en

Does the CBK publish data on interest rates on loans and deposits and where can I find such data?

The CBK compiles data on interest rates on loans and deposits applied by commercial banks and microfinance institutions. In terms of deposits, we report the interest rates on current accounts, term deposits and saving deposits, while loans are reported disaggregated by purpose (investment loans, non-investment loans, consumer loans, overdrafts, etc.). For more information on interest rates, click here.

For rates applied by commercial banks, interest rates are published in these two tables:

ODC effective interest rates on loans
ODC effective interest rates on deposits

On the other hand, interest rates applied by the financial institutions are published in this table: OFI effective interest rates.

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Financial Education: Choose your financial future!